Answer questions Coursework Example | Topics and Well Written Essays - 500 words

Answer questions - Coursework Example 2. The movies exposed the dark side of human beings. Capitalism was not the root of the problem at Enron Corporation. The unethical managers created a culture of greed at Enron. Everyone was fouled by the company due to the fact the investors which included thousands of employees thought the financial numbers of the company were legitimate. The upper managers created fake revenues in order to cook up the numbers. A company with ethically responsible upper management would not have suffered through the financial scandal Enron was exposed too. 3. One of the best ways to change the mentality of putting fast profits ahead of ethical behavior is by speaking out against unethical behavior and not supporting companies that are involved in unethical behavior. In the aftermath of the Enron scandal a law that helped bring back confidence in the marketplace was the Sarbanes and Oxley Act of 2002. 4. I believe energy prices should be regulated in order to ensure the customer gets the lowest poss ible price. In the open market companies are going to be looking to earn a reasonable profit. In government controlled regulation the state owned company can operate basically at cost. This helps lower the price of the electricity bill.

Assuming that the distribution Essay Example for Free

Assuming that the distribution Essay 1. Assuming that the distribution is normal for weight relative to the ideal and 99% of the male participants scored between (–53.68, 64.64), where did 95% of the values for weight relative to the ideal lie? Round your answer to two decimal places. x=5.48, SD=22.93 5.48+1.96(22.93) = 170.5992 5.48-1.96(22.93)=80.7136 (80.71,170.60) 2. Which of the following values from Table 1 tells us about variability of the scores in a distribution? c. 22.57 3. Assuming that the distribution for General Health Perceptions is normal, 95% of the females’ scores around the mean were between what values? Round your answer to two decimal places. x=39.71, SD=25.46 39.71+1.96(25.46) = 89.6116 39.71-1.96(25.46) = -10.1916 (-10.19, 89.61) 4. Assuming that the distribution of scores for Pain is normal, 95% of the men’s scores around the mean were between what two values? Round your answer to two decimal places. x=52.53, SD=30.90 52.53+1.96(30.90) = 113.094 52.53-1.96(30.90) = -8.034 (-8.03, 113.09) 5. Were the body image scores significantly different for women versus men? Provide a rationale for your answer. Yes, body image scores were significantly higher for women (73.1 Â ± 17.0) than men (60.2 Â ± 17.0). 6. Assuming that the distribution of Mental Health scores for men is normal, where are 99% of the men’s mental health scores around the mean in this distribution? Round your answer to two decimal places. x= 57.09, SD=23.72 57.09+2.58(23.72)= 118.2876 57.09-2.58(23.72)= -4.1076 (-4.11, 118.29) 7. Assuming that the distribution of scores for Physical Functioning in women is normal, where are 99% of the women’s scores around the mean in this distribution? Round your answer to two decimal places. X= 65.20, SD=29.79 65.20+2.58(29.79) = 142.0582 65.20-2.58(29.79) = -11.6582 (-11.66, 142.06) 8. Assuming that the distribution of scores is normal, 99% of HIV-positive body image scores around the mean were between what two values? Round your answer to two decimal places. Body image scores for Male x= 60.22, SD=16.98; Female x= 73.07, SD= 16.93 Male: 60.22+2.58(16.98)= 104.0284 60.22-2.58(16.98)= 16.4116 Female: 73.07+2.58(16.93)= 116.7494 73.07-2.58(16.93)= 29.3906 Male and Female HIV+ Body Image scores combined are between (16.41, 116.75) 9. Assuming that the distribution of scores for Role Functioning is normal, 99% of the men’s scores around the mean were between what values? Round your answer to two decimal places. x=50.00, SD=46.29 50.00+2.58(46.29)= 169.4282 50.00-2.58(46.29)=-69.4282 (-69.43,169.43)

A Streetcar Named Desire, by Tennessee Williams :: A Streetcar Named Desire Essays

Tennessee Williams gives insight into three ordinary lives in his play, â€Å"A Streetcar Named Desire† which is set in the mid-1930’s in New Orleans. The main characters in the play are Blanche, Stanley, and Stella. All three of these characters suffer from personalities that differentiate each of them to great extremes. Because of these dramatic contrarieties in attitudes, there are mounting conflicts between the characters throughout the play. The principal conflict lies between Blanche and Stanley, due to their conflicting ideals of happiness and the way things â€Å"ought to be†. Williams begins by introducing us to the happy couple, Stanley and Stella Kowalski. The two live in a run-down part of New Orleans, but are content in their surroundings and their lifestyle. Stanley Kowalski is a Polish Immigrant who strongly believes in the role of a man in his own household. One may perceive him as being unrefined and rude, due to his blunt nature, but to himself and Stella, it is just his practical attitude towards life. Evident, through his interaction and dialogue with Stella and other characters, is his need to prove his masculinity by being dominant and imposing. In contrast, Stella is overly mild-tempered and always striving to please. Generally, she is able to adapt to all situations. This ability to adapt proves to be useful, as both her husband and her sister, Blanche, have such strong personalities. From the beginning, it is apparent that Stella often plays the peacemaker. She was able to foresee that Stanley and her visiting sister would clash. In hopes of avoiding any confrontation, she warned them both to be on their best behaviour. Stella is soft-spoken, speaking only when it is needed, and expressing her grief only when it overwhelms her, whereas Blanche is the opposite: an outspoken woman, with many opinions. Superficial is the first impression that Blanche gives when she enters the play. Consumed by appearance and face value, she is unable to see that Stella’s new lifestyle is not as horrid as she imagines. In comparison to Belle Reve, it is true that these New Orleans slums may not meet Dubois standards, but Blanche is unable to see beyond the way things appear in order to realize that Stella’s world does not revolve around material items. This flaw is intertwined with her vanity and her need keep up appearances. On the surface, Blanche appears to be snobbish and conceited.

Dressing Appropriately :: essays research papers

Dressing Appropriately In high school, there were the preps, the skaters, and the burnouts, just to name a few. These groups were not only distinguished by the way they acted, but they were also differentiated by the way they dressed. By looking at a particular student in high school, one could probably infer the clique he/she belonged to. So if a person had on big, baggy pants with a oversized T-shirt that had a Etnies logo on it, one could conclude that person to be a skater and if a person had on khakis and a gap sweater, one could deduce that person to be a prep. What is a possible reason that high school students dress as they do? They might use clothing style as a sense of identity(clique) or maybe to stand out among others. I too, in high school, wanted to be included in a group and stand out. During my freshman and sophomore years, I became a skater. Also during this time in my life, my father introduced me to the game of golf. He bought me membership at an exclusive country club and the first day I went I was rejected obviously because of the way I dressed. Private golf courses require a strict rules of dress which is mandatory: khakis and a collared-shirt. Ironically and unknowingly I had gone to the course with an almost exact opposite of the requirements: 38" wide jean pants and an XXL t-shirt! Embarrassed by the situation, I began to realize that there are certain modes of dress appropriate for different occasions. Now, as a college student, I try to dress in a more stylish, refined manner because I want to stand out as a sophisticated student of a distinguished university. Reflecting on my past, I feel it is important to dress to meet the occasion. To clarify, I don’t want to make the mistake off going to a golf course with skateboarding clothes again . Dressing Appropriately :: essays research papers Dressing Appropriately In high school, there were the preps, the skaters, and the burnouts, just to name a few. These groups were not only distinguished by the way they acted, but they were also differentiated by the way they dressed. By looking at a particular student in high school, one could probably infer the clique he/she belonged to. So if a person had on big, baggy pants with a oversized T-shirt that had a Etnies logo on it, one could conclude that person to be a skater and if a person had on khakis and a gap sweater, one could deduce that person to be a prep. What is a possible reason that high school students dress as they do? They might use clothing style as a sense of identity(clique) or maybe to stand out among others. I too, in high school, wanted to be included in a group and stand out. During my freshman and sophomore years, I became a skater. Also during this time in my life, my father introduced me to the game of golf. He bought me membership at an exclusive country club and the first day I went I was rejected obviously because of the way I dressed. Private golf courses require a strict rules of dress which is mandatory: khakis and a collared-shirt. Ironically and unknowingly I had gone to the course with an almost exact opposite of the requirements: 38" wide jean pants and an XXL t-shirt! Embarrassed by the situation, I began to realize that there are certain modes of dress appropriate for different occasions. Now, as a college student, I try to dress in a more stylish, refined manner because I want to stand out as a sophisticated student of a distinguished university. Reflecting on my past, I feel it is important to dress to meet the occasion. To clarify, I don’t want to make the mistake off going to a golf course with skateboarding clothes again .

Presidential form of Government Essay

Presidential form of government , is a government in which the chief executive is not responsible to the legislature. Bagehot, † the independence of the legislative and the executive powers is the specific quality of presidential government just as fusion and combination is the principle of cabinet government†. If we compare cabinet and presidential systems , we can find that they are both representative in character, but in cabinet system the executive is a part of legislature and responsibility of executive to legislature is sine quo non . In presidential form of government the executive, i.e., PRESIDENT is constitutionally independent of legislature. They are two distinct organs more or less separated from each other. The executive is not the creature of legislature, nor is it responsible for its public acts or dependent for its seat. The head of the state exercise real power, as it derives from the constitution and as such there is no distinction between a executive and the executive. Dr.Garner,†What has been called ‘Presidential’ government as contra-distinguished from cabinet or parliamentary government, is that system in which the executive (including both the Head of the state and his ministers) is constitutionally independent of the legislature in respect to the duration of his or their tenure and irresponsible to it for his or their political policies. In such a system the chief of the state is not merely the titular executive but he is real executive and actually exercises the powers which the constitution and laws confer upon him†. HIGHLIGHTS OF SYSTEM:(ALSO COMPARING WITH PARLIAMENTARY SYSTEM OF GOVERNMENT). 1) SEPARATION OF POWERS Unlike the parliamentary system of government where executive is a part of legislature, in presidential form of government there is separation of  powers. In this system the executive and legislature are separate from each other and they have equal status. But in a parliamentary government, there is no separation of powers. In this system the executive is under the legislature. 2) I n a presidential form of government , the president is the Head of the state as well as of the government.. While in a parliamentary government, the Head of the state is President, or king or, Governor-General and the Prime minister is the Head of the government. It must be noted that the position of the Head of the state in a parliamentary government is nominal . He/ she holds the power in theory. They are either wielding this position by hereditarily or through in direct election or by nomination. 3) In a presidential government, the President is elected for a fixed tenure and except impeachment for the violation of the constitution; he cannot be removed from his office before the expiry of his term. In a parliamentary government, though similar is the position of the President, yet the Prime minister can be removed only through a vote of no- confidence by the Parliament. 4) In a presidential government, the president enjoys real powers of the administration and he exercises all the powers, which are given to him under the constitution and the law. In a presidential government there is no prime minister. The secretaries help the president in the administration and they are appointed by the him on the basis of ability. It depends upon the will of the president to accept or reject their service. In a parliamentary government, though constitutionally the Head of the state has many powers, yet in practice these powers are enjoyed by his ministers. Thus in practice the president has only nominal powers and real powers lie with the prime minister or his ministers. 5) In a presidential government the president and his secretaries are not responsible to the legislature. The legislature cannot remove them through a vote of no- confidence. More over, an adjournment motion or a censure motion cannot be brought against him .The president and his secretaries are not the  members of the legislature and they do not attend its sessions. In a parliamentary government the prime minister and other ministers are the members of either house of the parliament and any one who is not the member of the parliament has to seek the membership within a specified period of time. They attend the session of the parliament and answer the questions and supplementary questions. They place bills before the parliament and make statements relating to policies. A vote of no – confidence, adjournment motion and censure motion can be brought against them. In a parliamentary government only the president, king or governor – general make a speech at the time of the inauguration of the parliament. They are neither members of the house nor they take part in its deliberation. The Head of the state is not responsible to the parliament. PRESIDENTIAL GOVERNMENT: retrospection In the United States Of America, in the 17th century there existed 13 small colonies populated by English men and were independent and self- governing, acknowledging the nominal supremacy of the British crown. They set up their own assemblies, councils, and boards to govern themselves. In July 4th 1776, the leaders of these colonies met at Philadelphia and adopted ‘ DECLARATION OF INDEPENDENCE â€Å". In 1777, the colonies gave themselves a legal charter by framing â€Å"ARTICLES OF CONFEDERATION AND PERPETUAL UNION†. But the British parliament was on collision course with these colonies and American War Of Independence broke out which ended on 1783 with the acceptance of Britain the independence, sovereignty , and freedom of the colonies .But other problems like defending against external aggression , regulation of trade and commerce, relation between outside world , finding satisfactory solution to problems made the colonies to decide to have , â€Å"a more perfect u nion to protect themselves from foreign aggression and to secure blessings of liberty to themselves and their posterity†. It was at this time that Monstesquiau , a French jurist published a book known as â€Å"ESPRIT DES LOIS† , in which he put forward the Theory Of Separation Of Powers . This had a profound impact on the colonies. In that he says,† whenever the executive and the legislative powers are united in  the same person , or in the same body of magistrates , there can be no liberty. Again, there can be no liberty if the judicial power be not separated fro the legislative and executive; were it joined with the legislative , the life and liberty of the subject would be exposed to arbitrary control , for the judge would then be a legislator ; were it joined to the executive , the judge might behave with violence and oppression . There would be an end of everything were the same men or the same body whether of nobles or the people were to exercise these three powers that of enacting laws, that of executing the public resolutions and trying the causes of individuals†. This along with the views of John Locke which was put forward by him prior to Montesquieu in Second Treatise on Civil Government in the year 1690 in which he said : † it might be too great a temptation to human frailty , apt to grasp at power , for the same person who have power of making laws , who have also in their hands the power to execute them whereby they may exempt themselves from the burdens of the laws they make , and suit the law both in its making and execution , to their own private advantage â€Å". These all made Madison , a great lover of democracy and one of the founding fathers of American Constitution to observe: â€Å"accumulation of powers in a single hand is a very definition of tyranny†. As a result of this several colonies adopted Theory Of Separation Of Power in their own constitutions. Having found that it could work well they thought whether they could transplant these theory from colonial to the national field . They hit upon an idea of creating three coordinate independent authorities namely, the legislature, the executive , the judiciary, and endowing them with full powers in their own spheres , with in limits of constitution . In fact in the US constitution several provisions have been provided to ensure this . * Section (1) : Article(1): of the constitution vests all legislative powers in the Congress of United States consisting of a Senate and House of Representatives.  · Section (1) : Article(2) : of the constitution vest all executive powers with the President of United States of America.  · Section(1) : Article (3) : of the constitution vests all judicial powers in the Supreme court. The framers of the constitution were careful not to allow any branch to gain control or usurp the power of others. Further to strengthen the Theory Of Separation Of Powers and to prevent any arbitrary or despotic exercise of powers by these branches , the founding fathers provided certain inbuilt checks over each other. They are :  · If congress wanted to make any law , it needed President’s approval to be effective . If he refuses to approve the congress could re-pass the bill with 2/3 majority of the two houses under section(7) :article(1) – paragraph -3 of the US constitution. This means that even though the constitution had provided for Presidential veto, it’s misuse is being checked with this safeguard. Under section(3): article(1): paragraph-6 , of the constitution , empowers the congress the power to impeach high officials including the President .  · Section (2): article(2) : paragraph – 2 , empowers President to make treaties , under concurrence or ratification of the senate with a 2/3 majority of majority of senators present . President is also empowered to appoint any high ranking officials like judges of federal court , secretaries with the advice and consent of senate.  · The judiciary has also been vested with powers like any laws passed by either congress or by the president can be declared invalid by the court .This is known as â€Å"judicial review† , and because of these powers the US judiciary is being regarded as one of the powerful judiciaries in the world . Thus one department has been juxtaposed with each other so as to act as a check on the exercise of powers of each so as to maintain the balance of  power. This system is called ‘ the system of CHECKS AND BALENCES†. This is an integral part of the US constitution. The whole structure is built on ‘ SEPARATION OF POWERS†, and CHECKS AND BALENCES, which is a part and parcel of it .This is to ensure that no part would arbitrarily or in a capricious manner danger the liberties of the people. The US , constitution vests executive powers in the hands of one individual ,- the President of United States Of America. His powers are so enormous , wide and overwhelming that he has been described as the , â€Å"foremost ruler of the world†. The American President is not bound down by any cabinet . He chooses his own cabinet , which is at best his personal team of advisers . It has been characterized as the ‘president’ s family, and the head of the family , the president , inevitably dominates them. Ogg rightly describes him as the , â€Å"greatest ruler of the world†. According to Henry he exercises , † the largest amount of authority ever and as wielded by any man in democracy†. This system is called PRESIDENTIAL SYSYEM OF GOVERNMENT. The American President in respect of his powers is best compared to the Prime minister of the parliamentary democracies enjoying the support of a stable majority in the legislature, he is rather head of the state and the responsible head of the government. In many other nations , there is a chief of state whose duties are largely protocol in nature while the Prime Minister is the center of power . But the American President is the nation’s principal spokesman of both domestic and foreign policy . Laski has rightly remarked , There is no foreign institution with which in any strict sense, it can be compared because basically there is no comparable foreign institution . The President of United States is both more and less than a king , he is also both more and less than a Prime Minister†.

Obamas Health Care Reform and Utilitarian Theory

Obamas Health Care Reform and Utilitarian Theory Introduction Ethics is one of the five branches of philosophy that deals with human character and how humans conduct themselves in the society. Since humans have freedom of doing various activities that benefit them, ethics is essential because it defines their character and conduct. Essentially, ethics systematically assesses human activities with a view of establishing whether they are right or wrong. In the society where chaos and disorders prevail, ethics offers the appropriate solution because it provides moral values, principles, norms, and ideals, which humans should adhere to as standard practices of human conduct and behavior.Advertising We will write a custom term paper sample on Obamas Health Care Reform and Utilitarian Theory specifically for you for only $16.05 $11/page Learn More According to Cavico and Mujtaba (2010), the aim of ethics is to understand the epistemology of human conduct and character so that it can define the best ways in which humans can co-exist and attain the real meaning of life. In this view, ethics enables humans to regulate their conduct and character to be in line with the moral values, norms, ideals, and principles that society cherishes and upholds amidst chaos and confusion. To define and expound ethics, diverse philosophers have come up with theories and models such as utilitarianism, deontology, pragmatic ethics, and postmodern ethics. Hence, this term paper seeks to use utilitarian theory and model in assessing whether it is moral for Florida Blue to implement the Obamas health care reform. Utilitarian Theory Utilitarian theory is the dominant ethical theory that philosophers and ethicists apply when analyzing human conduct and character. John Stuart Mill is one of the pioneers and proponents of utilitarian theory. Fundamentally, utilitarian theory belongs to the category of consequential theories that assess morality basing on the consequences of an action. According to Mill (2010), rightne ss or wrongness of an action is dependent on its consequences rather than the nature of the action.Advertising Looking for term paper on ethics? Let's see if we can help you! Get your first paper with 15% OFF Learn More On this assertion, utilitarian theory rejects the assessment of morality basing on the actions. Hence, utilitarian theory assumes that human actions have no morality in themselves unless assessed using their consequences. Cavico and Mujtaba (2009) argue that an action is morally right if its consequences are good, and it is morally wrong if its consequences are bad. Hence, the consequences of an action are central in determining if an action is right or wrong. The utilitarian theory also assesses the degree of morality or the extent to which an action is right or wrong. According to the utilitarian theory, for an action to be morally right, it must generate greatest happiness or pleasure to most people and cause the least pain and harm (Mill, 2010). In this view, the theory does not only assess the degree of morality basing on the consequences, but also assesses morality basing on the number of people that gain happiness or experience pain. The consequence of an action may be good, but it does benefit the greatest number of people in terms of happiness and pleasure. In the examination of utilitarian theory, Cavico and Mujtaba (2009) state that the consequence of an action should be good and beneficial to most people in the society. In this view, utilitarian theory requires consideration of action’s consequence and the number of people that experience happiness or pain.Advertising We will write a custom term paper sample on Obamas Health Care Reform and Utilitarian Theory specifically for you for only $16.05 $11/page Learn More Thus, an action is morally right if its consequences are good and beneficial to most stakeholders, and it is morally wrong if its consequences are bad and harmful t o most stakeholders. Utilitarian Model and Utilitarian Analysis The use of the utilitarian model in the assessment of human actions provides a quantitative way of analyzing morality. The utilitarian model apportions numerical values to goodness and badness of an action’s consequences. The goodness of an action has a positive scale of 1 to 5 (1 to 5) while the badness of an action has a negative scale of 1 to 5 (-1 to -5). Zero is an intermediate value on the scale, which shows that actions’ consequence is neither good nor bad to a specific stakeholder. The utilitarian model quantifies the degree of pleasure and pain, which are consequences of an action (Cavico Mujtaba, 2009). Therefore, the term paper utilizes the utilitarian model in establishing if it is moral for Florida Blue to implement the Obamas Heath care plan. The act that the term paper seeks to evaluate using the utilitarian model is whether it is moral for Florida Blue to implement the Obamas health care reform. The following are the stakeholders that the implementation of the Obama’s health care reform affects, both directly and indirectly. The government The foreseeable good is that the government will improve general health of the population, and thus enhances the health of the nation. However, the foreseeable bad consequence is that the cost necessary to sustain health care reforms may not be sustainable in the end. Health care system The foreseeable good of the health care reforms is that the health care system will offer improved quality of healthcare services (Rosenbaum, 2011). Given that quality of healthcare services depend on many factors, the foreseeable bad is that the quality of care may deteriorate with time. Florida Blue The foreseeable good of the health care reform in Florida Blue is that it will increase the number of patients and thus improve its growth. However, Florida Blue may not be able to satisfy the demands of the patients.Advertising Looking for term paper on ethics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Insurance companies If Florida Blue implements health reforms, the foreseeable good is that it will provide a competitive environment for insurance companies. The foreseeable bad consequence is that the insurance companies will increase insurance premiums. Healthcare providers and working environment The foreseeable good of the health reforms is that it will improve competence, remuneration packages, and the working environment of healthcare providers. Since the number of patients will increase in Florida Blue, the foreseeable bad consequence is that healthcare providers will have to perform extra duties to serve all patients. Patients The foreseeable good among patients is that they will receive quality services that they have been unable to afford. Nevertheless, the foreseeable bad consequence is that the quality of healthcare services offered to patients may deteriorate with time. Citizens and society Given that health care reforms legally require citizens to take health insuranc e cover, the foreseeable good is improved health status and the lifespan of the people. However, the foreseeable bad consequence is that the cost of health insurance may increase and become unaffordable to many people. Quantification of Good and Bad Consequences Stakeholders Foreseeable Good Foreseeable Bad The government +5 -2 Health care system +4 -3 Florida Blue +3 -3 Insurance companies +5 -1 Healthcare providers +3 -3 Environment +4 -2 Patients +5 -2 Citizens +3 -3 Society +4 -2 Total 37 -22 Conclusion The assessment of the act of implementing the Obamas health care reform in Florida shows that it has more good than bad. Since the good consequences of implementing Obama’s health care reform outweigh the bad consequences, from the utilitarian perspective, it implies that the act is moral in Florida Blue. The utilitarian analysis shows that Florida Blue should implement health reforms to improve healthcare s ervices that it provides to all stakeholders. References Cavico, F., Mujtaba, B. (2010). Business Ethics: The Moral Foundation of  Effective Leadership, Management, and Entrepreneurship (2nd ed.). Boston, Massachusetts: Pearson Custom Publishing. Mill, J. (2010). Utilitarianism. New York: Broadview Press. Rosenbaum, S. (2011). The Patient Protection and Affordable Care Act: Implications for Public Health Policy and Practice. Public Health Reports, 126(1), 130-135.

Chivilary essays

Chivilary essays In Medieval times, nights went by a code called chivalry. Chivalry was the order of knighthood and the code of knightly behavior. Many of the tenets of Chivalry were displayed throughout the Arthurian legend. The Lady of the Lake and Excalibur displayed such aspects of chivalric code. The great King Arthur even though young and foolish began to exemplify these tenets of chivalry such as: loyalty, generous treatment of foes, and fearlessness. Loyalty was present in two ways in the story. For example, when the three ruffians were chasing Merlin, Arthur came to Merlins side and protected him. With that, Arthur showed his Loyalty to Merlin. The tenet of loyalty was also present in Merlin. Merlin illustrated loyalty in more than one way. When King Pellinore was about to kill Arthur, with a purpose of saving Arthurs life, Merlin cast a sleeping spell on King Pellinore. During the jousting with King Pellinore, Arthur broke his magical sword, which prevailed him as the future king. Merlin saw that Arthur would receive a new sword. With that, Merlin took Arthur to the Lady of the Lake and Arthur obtained the powerful Excalibur. Finally Merlin, as Arthurs guardian, warned Arthur not to fight King Pellinore again. The importance of loyalty is many times overlooked. Only through loyalty can trust be built on. Without the concept of trust, the world as a whole would not be able to function very well. We, as people, have it in our hearts to help each other. In order to help one another, people need to have a connection of trust. If we did not have trust in each other, than people would never help each other. This all ties back to loyalty and without it the world is a darker place. For foes were something Arthur could not live without. In order to exemplify class, Arthur treated many of his foes with generosity and kindness. In the story, Arthur did not attack King Pellinore when he had a ch...

Car Jacking Essays - Jack, Lifting Equipment, Panic Button

Car Jacking Essays - Jack, Lifting Equipment, Panic Button Car Jacking Car Jacking Car Jacking is a nation wide problem. There are many horrifying tales that people have encountered. In April of 1999 a woman and her baby were car jacked in their hometown in Georgia. The mother stepped out of the car and was giving her baby a bottle when out of nowhere a man pushed her into the back seat of her car and he jumped into the front and took off. She was screaming and yelling and trying to fight the man. Then she realized she had a cell phone in her babies diaper bag. She managed to get to the phone and then she dialed 911 and left the line open. She was scared and nervous and didnt know where she was going or what was going to happen to her and her baby. She was trying to name out landmarks so the 911 operator could lead the police to them without the car jackers knowledge. The car started slowing down and she was getting ready to jump out when she suddenly realized that there was a car following them. A man got out of his van and jumped into the backseat with her and th e baby. They heard sirens from a police car but it soon faded away. She knew the police were looking for her. She wondered how she could tell the police to come back to help them. She was talking to the kidnappers loud enough so the operator could hear, that police car cant be looking for you, they went by us. Soon the police came back and pulled the car over. Everything turned out fine because of this womans quick thinking. (Weingarden 1-3). Car jacking is a problem in the United States. There has been a rise of auto theft and car jacking in the past years. There are also ways to prevent this crime and tips to be aware of if you are ever in this situation. In United States they have recorded over 35,000 attempted car jackings in the last year and they are on the rise (Brewer 1). Also, a speculation is that all victims of car jacking are women and that is not true. Early one morning, two teenagers stole a mans car in his driveway, and in a rage the man jumped onto the car, which was a careless thing to do. He eventually fell off and was run over. When a situation like this strikes, people dont know what to do and go into a state of panic like this man. He put his life into danger for a possession, his car. Your life is much more valuable that an object and some people figure this out after it is too late (Brewer 1). Even though this gives an example of an instance when a mans car was car jacked, the fact is that more women are susceptible to this crime. There has been an increase in violent crimes associated with women in the last few years (Davies 1). In example, one lady whose assailant tried to help her at first, was caught by surprise when he kidnapped her in her own car. He beat her and locked her in the trunk. Through her perseverance, she was able to pry the trunk open. She finally had to leap from the vehicle and was picked up by a Good Samaritan. The police found the man and he was wanted for the murder and rape of a woman the week before (Morris 1-6). Dont be fooled by the helpfulness of a stranger. Without her perseverance and smart thinking she could have ended up just like the woman before her. There are many precautions that you can take to prevent car jacking and auto theft. Using things like pepper spray, you can defend yourself if you are ever in this situation (Drury 1). Another invention that could be useful to you is the Stop Jack. This instrument once set up will stop your car when someone takes control of the car and pushes the other person out. It can sense when the car door opens. If it is not disarmed with the magnetic card then it will kill the engine dead in

Evaluate the importance of women disciples in Mark Essay

Evaluate the importance of women disciples in Mark - Essay Example In the Gospel of Mark, women are presented as the ones who faithfully remained with Jesus Christ during His passion till His death3. In the Gospel of Mark we read the following â€Å"There were also women working on a far off; among whom was Mary Magdalene, and Mary the mother of James the less, and of Joses, and Salome; Who also, when he was I Galilee, followed him, and ministered unto him; and many other women who came up with him unto Jerusalem’’4 . In the Gospel of Mark therefore, women disciples are contrasted with the male disciples who ran away during the passion of Jesus Christ. Even Simon peter, who had early promised Jesus Christ that he would never abandon him, eventually abandoned Jesus Christ. Women therefore are presented in the Gospel of Mark as faithful disciples, who are ready to endure all manner of sufferings for the sake of their faith. Again, as we have seen in the above quotation, the women who remained faithfully with Jesus Christ during his passion had been with Jesus Christ, throughout his ministry, ministering to him. This fact shows that women disciples were quite important in the ministry of Jesus Christ. Besides enduring sufferings and remaining faithfully with Jesus Christ during his passion, women disciples also discovered, as it were, Jesus’ suffering messiahship before the male disciple. On this view, the feminist Bible scholar Elisabeth Fiorenza in her book, A Feminine Theological Reconstruction of Christian Origins, states that it was a woman who recognized Jesus’ suffering messiahship, and in a prophetic sign-action, the woman anointed Jesus for his burial, while some of the male disciples of Jesus Christ reprimanded her5. The women disciples in the book of Mark, therefore, are presented as having a clear knowledge of the mission of Jesus Christ as a suffering Messiah. In the Gospel of Mark, in the healing miracles of Jesus Christ, women are portrayed as a model of Jesus Christ’s

Program of Study and the Professional Development Plan Essay

Program of Study and the Professional Development Plan - Essay Example Education and Professional Background My name is Juan and I will start my program of study and Professional Development plan by providing some background information about myself. Ever since I was a child, I knew I wanted to be a nurse. I wanted to participate in enabling the sick regain their health. However, my journey toward a professional started when I joined the University of Puerto Rico, Mayaguez to pursue Bachelor of Science in Nursing with Minor in Physics. I knew I wanted to become a surgical nurse and that is why I choose to do some units in physics since I knew I needed to learn how different surgical equipment work. While pursuing my Bachelor’s degree I was working at Medical Center of Mayaguez, in Puerto Rico. I supported registered nursing staff with direct patient care. This increased my passion in nursing and I knew I had made the right choice. After graduating, I worked as a registered nurse for the United States Army from 1998 to 2003. As an army nurse, I wa s involved in caring for medical-surgical patients. Working within the army was challenging but interesting and helped me sharpen my skills. I am currently a CV-ICU Nurse at Emory University Hospital since 2003. This position has helped me master skills in areas such as patient care of the immediate post-operatory CABG, cardiac valve replacement, or repair, dissecting aortic aneurysm repair, esophagogastrectomies, pneumonectomies, and other variety of surgical procedures. I have also participated in managing access/monitoring central lines (pulmonary artery catheters, arterial lines, etc.), lumbar drainage device, Extracorporeal Membrane Oxygenation (ECMO) machine, Ventricular Assist Device (VAD), Intra-Aortic Balloon Pump, and Continuous Renal Replacement Therapy (CRRT). In addition to the above achievements, I hold certifications such as Emory Lifesaver Award awarded in 2011 and Army Nurse Recognition Ribbon, which I was awarded in 1999. As demonstrate above, I have worked in dive rse settings. This has enabled me to be flexible in addition to exposing me to different situation in my field. My expertise areas in nursing include post-operatory CABG, pneumonectomies, lumbar drainage, and monitoring patients after heart relater operation. Being exposed to different challenges has helped me understand different concepts regarding nursing and increased my desire to advance my studies in nursing. I have realized that a bachelor’s degree is not enough for me achieve my goals. Professional Goals The field of medicine and health sciences is dynamic. It is thus crucial for professional in this field to be armed with up to date skills. Being a profession in this field, I have realized the importance of being equipped with relevant skills. My personal goal is to be the best that I possibly can. Professionally, I want to obtain a master’s degree in Nursing and become a Family Nurse Practitioner. This is because I want to interact and care for patients across different ages. Additionally, I want to expose myself to different working environment such as community as well as hospital environment. I want to be able to diagnose and treat patients independently. Just like the University vision and mission proposes, my aim of pursuing the Masters is to get equipped with appropriate skills to enable me change the society positively. With my current degree status, I lack the relevant

Current Nutritional and Nutraceutical Approches for the Treatment of Essay

Current Nutritional and Nutraceutical Approches for the Treatment of Metabolic Syndrome - Essay Example Various diets and nutraceutical supplements which inhibit or significantly arrest the various symptoms will be discussed in this thesis. Metabolic syndrome, clinically termed as â€Å"Syndrome X,† is in fact a constellation of symptoms leading to hypertension, obesity, and lipid abnormalities. The main factor underlying all these symptoms are traced to a resistance to insulin on the one hand and excessive release of insulin on the other. Syndrome X has a history which is of recent origin. The obesity dimension to the syndrome was added on subsequently in order to reveal the interconnectedness of the symptoms. The main causative factors leading to Syndrome X relate to poor dietary habits and lifestyle related factors. These include diets with high fat content, abnormally rich consumption of refined sugar, sedentary lifestyles with low or no physical exercise and a genetic make up that makes an individual susceptible to Syndrome X. The incidence of Syndrome X in the Western world has assumed alarming proportions. For instance, in USA, data from the National Health Nutritional Survey for the years 1988 to 1994 re ports that nearly 50 million Americans exhibited symptoms of Syndrome X (1). In the year 2006 Syndrome X figures may be well past 75 million. Such a wide prevalence automatically qualifies this syndrome as a topic of research. The emphasis of the research is to develop several approaches towards treating Syndrome X. In fact Syndrome X has been defined with limited symptoms in its theoretical construct however its physical manifestations are far and wide. Though, invariably, it is associated as a major cause of cardiovascular disease, it is also acknowledged that the syndrome may be a big contributory factor and accessory in morbidity and mortality in other conditions like non-alcoholic fatty-liver, female reproductive disorders, polycystic ovary

Literature Survey for - What are the benefits and costs of worker Essay

Literature Survey for - What are the benefits and costs of worker training, and who should pay for training - Essay Example Moreover, Acemoglu and Pischke argue that worker training is important especially with the ever changing technology in organizations (1999, p.2). In a bid to increase productivity and retain relevance in competitive industries, organizations have to constantly change and adopt to new technology. As a result, workers need to attend trainings on how to effectively use new technology. Studies show that highly skilled workers easily and effectively adapt to new tasks and technology compared to low skilled workers. Furthermore, highly skilled workers were found to be more innovative hence yielding better performance (Blundell, Dearden, Meghir, and Sianesi, 1999, p. 14). This implies that worker trainings ensure that the entire workforce is always in conversance with organization equipment and technology thereby maintaining high productivity. In addition, the basic education attained in institutions of higher learning and other basic education providers is arguably not enough to produce optimum results. As a result, there is need for continued worker training to impact the essential knowledge required for maximum productivity. According to Preffer and Fong a consultancy firm can produce a two-year learning experience in colleges in three weeks (qtd. in Xie and Steiner 2013, p.3). This implies that worker training can be considered more effective than the basic education learnt in schools since people already have first-hand experiences in the course of work. However, this is not to say that basic education is irrelevant but it is to lay emphasis on the need to promote and incorporate worker training in organizations. This is further emphasized by Acemoglu and Pischke who argue that ‘most lines of business require a set of skills that cannot be impacted by the basic education (1999, p. 2). This implies that for maxi mum efficiency, worker education should be incorporated

Career Opportunities in Health Care Essay Example | Topics and Well Written Essays - 500 words

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Literature Survey for - What are the benefits and costs of worker Essay

Literature Survey for - What are the benefits and costs of worker training, and who should pay for training - Essay Example Moreover, Acemoglu and Pischke argue that worker training is important especially with the ever changing technology in organizations (1999, p.2). In a bid to increase productivity and retain relevance in competitive industries, organizations have to constantly change and adopt to new technology. As a result, workers need to attend trainings on how to effectively use new technology. Studies show that highly skilled workers easily and effectively adapt to new tasks and technology compared to low skilled workers. Furthermore, highly skilled workers were found to be more innovative hence yielding better performance (Blundell, Dearden, Meghir, and Sianesi, 1999, p. 14). This implies that worker trainings ensure that the entire workforce is always in conversance with organization equipment and technology thereby maintaining high productivity. In addition, the basic education attained in institutions of higher learning and other basic education providers is arguably not enough to produce optimum results. As a result, there is need for continued worker training to impact the essential knowledge required for maximum productivity. According to Preffer and Fong a consultancy firm can produce a two-year learning experience in colleges in three weeks (qtd. in Xie and Steiner 2013, p.3). This implies that worker training can be considered more effective than the basic education learnt in schools since people already have first-hand experiences in the course of work. However, this is not to say that basic education is irrelevant but it is to lay emphasis on the need to promote and incorporate worker training in organizations. This is further emphasized by Acemoglu and Pischke who argue that ‘most lines of business require a set of skills that cannot be impacted by the basic education (1999, p. 2). This implies that for maxi mum efficiency, worker education should be incorporated

Non profit organizations Research Paper Example | Topics and Well Written Essays - 1250 words

Non profit organizations - Research Paper Example Non-Profit Organizations Every firm is driven by a motive. The early stages of business school usually teach students only about one such motive, which is profit. They learn the marketing strategies, management techniques, and accounting methods as required by profit-driven organizations, because such firms make up majority of the firms in existence today. There is, however, a whole other side of business, which involves in running a business for reasons other than profit. The reason may be to collect charity, provide a social service or to bring together a certain community of people (Anheier, 2005). These organizations are non-profit organizations, and carry out their operations and procedure very differently than those carried out by profit-driven firms. Non-profit organizations operate for the good of community usually, instead of any personal interests, which are why they are not required to pay taxes on their incomes to the government (Holland & Rivto, 2008). The money they ear n is not called profit, but income, and they are not allowed to distribute this income amongst owners or other stakeholders; instead, they have to invest that income back into the organization, in order to accomplish the mission that the organization revolves around. For example, a cancer research organization will work on raising funds through donations and fund-raisers, which it will then invest in research to find the cure for cancer. Any money it raises that is left over after their expenses have been covered, will all be invested in research once again, and will not be claimed by any party as ‘profits’. Non-profit organizations typically take up causes, which they feel are important but not given the required attention by the government or those responsible. These motives can include a variety of causes (Holland & Rivto, 2008). One common example is organizations aiming to conduct research on highly dangerous diseases with no known cure, such as AIDS or cancer, in order to find a cure and decrease the number of sufferers per year. This includes organizations such as AKDN, founded with the aim to continue research to find the cure for social, cultural, and economic poverty. Other examples include those organizations who are dedicated to preserving some form of nature before the constant industrialization and reckless treatment of animals and their habitats leads to their extinction. Examples of such organizations and societies are those who aim to prevent the extinction of animals, which are dying off, such as rare birds or insects such as WWF, the World Wide Fund for Nature. Other types of non-profit organizations are those firms, which work to provide a service to the community, which they feel that it needs but is incapable of providing for it, or a service, which they feel the government should be providing to the community but is not. This includes organizations that provide scholarship funds to deserving students who cannot afford educat ion. They also include organizations, which form schools and similar organizations for special children belonging to poor families who cannot afford to enroll them in proper institutions, which will cater to their needs and educate them in the manner that they require, such as different societies for rehabilitation of special children. These are all a few examples of the many

Sparknotes Extremely Loud and Incredibly Close Essay Example for Free

Sparknotes Extremely Loud and Incredibly Close Essay This chapter introduces one of the primary motifs of Into the Wild, that of documents. Because the books subject, Christopher McCandless, has died before author Jon Krakauer can meet him, Krakauer must rely on the testimony of the people McCandless encountered in order to stitch together the story of the young mans journey — and especially on the documents McCandless left behind. The first of these documents is McCandlesss S.O.S. note. Others will include his journals, the notes he made in the books he read, graffiti he scratched into various surfaces, and photos he took of himself. To these Krakauer will add maps of the places McCandless visited, relevant quotations from a wide variety of authors, and even a brief memoir of the authors own young manhood, inserted near the end of Into the Wild. All of these enrich our understanding of McCandless and help us to believe that the amazing story we read in Into the Wild really happened. The fact that someone as articulate and effective at communicating as McCandless died alone, having written a kind of letter (the S.O.S. note) that went unread until it was too late, is an example of irony. Also ironic: McCandless, who encountered no one during the four months between his entrance into the bush and his death there of starvation, is discovered not by one fellow trekker but by five — all within days of McCandlesss death. Chapter 3 This chapter begins to explore the character of Christopher McCandless in depth. Far from being a stereotypical slacker, he was hard-working, according to Wayne Westerberg. The fact that he had read the long and difficult War and Peace indicates that McCandless was intelligent and studious. (Indeed, we learn as well in this chapter that he was a success at selective Emory University.) Most indicative of all with respect to McCandlesss character are the things he renounced: $24,000 and his very name. In doing so, he seems to have been rejecting his family and what he saw as their materialistic values. This information doesnt fully explain why Christopher McCandless would forge alone into the Alaskan wilderness, but it begins to address the motivation for this bizarre act. The fact that McCandless never told his parents what he planned to do could indicate a lack of resolve on his part, or even cowardice. It also shows that the young man thoughtful enough to present Wayne Westerberg with an inscribed copy of one of his favorite books was callous enough regarding his parents feelings to leave them in the dark regarding their sons whereabouts. Considering that he eventually would die of starvation, McCandlesss gift of $24,000 to OXFAM, an organization dedicated to fighting hunger, is an example of irony. Chapter 4 This chapter unearths additional motivation for McCandlesss irrational Alaska trek to come. During his time in Mexico, he lived on nothing more than five pounds of rice and what marine life he could pull from the sea, and Krakauer points out that this may have accounted for the young mans belief that he could live off the land in the Alaskan wilderness. (Undeniably, McCandless proves himself remarkably capable in this chapter, canoeing through hundreds of miles of hostile landscape and even crossing an international border undetected.) And yet other questions remain unanswered. His mother says that Chris was very much of the school that you should own nothing except what you can carry on your back at a dead run. She doesnt say why this is so, however. The motif of friendship emerges further in these pages, as McCandless, who earlier struck up a friendship with Wayne Westerberg, befriends Jan Burres and her boyfriend Bob. One of Into the Wilds many ironies: a young man compelled toward a solitary life, who eventually will die alone, was quite gregarious and made friends easily. Another irony: McCandless abandons a car, the only problem with which is a wet battery, and burns his cash — but quits a job when it becomes clear that he wont be paid for his hard work. He has a complicated relationship with money and possessions, to say the least. Chapter 5 In this chapter, a theme introduced when McCandless presented a copy of War and Peace to Wayne Westerberg reappears: the young mans abiding love of literature. Since childhood, he was obsessed with the novels and stories of Jack London, who condemned capitalism and glorified nature. According to Krakauer, however, McCandless forgot he was reading fiction and conveniently overlooked the fact that London himself had spent just a single winter in the North and that hed died by his own hand on his California estate at the age of forty, a fatuous drunk, obese and pathetic. Krakauer characterizes his protagonist more deeply by means of contrast with those who surround him: Note that even at the Slabs, where snowbirds, rubber tramps, and other antiestablishment types congregated, McCandless was an anomaly: an individual who wanted life to be not easier (as most of the habituà ©s of the Slabs presumably do) but more difficult. Thus he prepares at the Slabs for a life in the harsh wilderness of Alaska. Notice as well the extent to which author Krakauer relies on documents left behind by McCandless to tell the young mans story. During this part of his journey, he ceases regularly keeping a journal, and Into the Wild becomes sketchier, more reliant on authorial inference. Chapter 6 The theme of this chapter is the astonishing ability of Christopher McCandless to win friends and influence people. Not only did he befriend the octogenarian Ronald Franz, but he convinced the old man to change his ways fundamentally at a time in life when most people have settled down for good. It is important to understand that McCandless fled society not because he couldnt get along with others, but because he chose to be alone. The fact that McCandless achieved this effect by means of a letter speaks to the power of the written word. Remember that he was inspired to head into the wild by books he read (Tolstoys, Jack Londons, and others) — and that it is a magazine article which informs the hitchhiker Franz picks up at chapters end that McCandless has died, thus inspiring the old man to give up on life. Chapter 7 Regarding McCandlesss character, it is interesting — and of course believable — that he can be intelligent, hardworking, and resilient, yet lack mechanical dexterity and perhaps even common sense. While the former characteristic, his awkwardness with machines, is consequential in ways that he manages to recover from (as in the abandonment of his car), the latter, his difficulty being just plain sensible, will have a greater impact. McCandlesss rage toward his parents, and particularly his father, is something that many of those who meet him pick up on. It seems to be their lifestyle more than anything else that McCandless is rejecting when he flees the conventional middle-class American way of life, though why it so repels him is never made completely clear by Into the Wild. It is not uncommon for men and women of Christopher McCandlesss age to flee their parents particular ways of doing things (psychology even has a term for this dynamic: reaction formation), but rarely is the response so extreme, so complete. The degree of McCandlesss renunciation of his familys values is a large part of what makes Krakauers book so fascinating. Finally, there is something admirable about McCandlesss utter devotion to what he believes in. It is easy to be inspired by books and the ideas they espouse, but not so easy to live the kind of life envisioned by thinkers like Tolstoy and London. McCandless talks the talk in a way that alienates fewer listeners than one would predict, but he walks the walk, too — which may account for the fact that so many of those he encountered continued to listen. Chapter 8 This chapter offers context for, and thus perspective on, McCandlesss situation. By quoting from some of the many outraged responses to his article, Krakauer shares with the reader the typical reaction to McCandlesss story: smug superiority laced with disbelief that anyone could be so foolhardy. And yet, as the examples of Rosselini, Waterman, and McCunn demonstrate, McCandless is hardly the only individual impelled to live off the land in the Alaskan wilderness. At the same time, these others provide Krakauer with an opportunity to highlight McCandlesss uniqueness; the author characterizes him by contrast with his predecessors. Similar to Rosselini and Waterman, Christopher McCandless was a seeker and had an impractical fascination with the harsh side of nature, the author writes. Like Waterman and McCunn, he lacked common sense. McCandless was unlike Waterman in that he was mentally stable. And in contrast to McCunn, McCandless didnt expect to be saved. Although he was rash, Krakauer summarizes, McCandless wasnt incompetent — he wouldnt have lasted 113 days if he were. And he wasnt a nutcase, he wasnt a sociopath, he wasnt an outcast. McCandless was something else. . . . A pilgrim perhaps. Chapter 9 This is a second consecutive chapter in which the author attempts to illuminate McCandlesss character by comparing and contrasting it to those of his predecessors. In doing so, Krakauer further convinces the reader that although McCandless was unique, the impulses that drove him were not unprecedented. Nor are these impulses an exclusively American phenomenon. In fact, although rare, the drive toward solitude crosses continents and millennia, as the example of the Irish monks demonstrates. Chapter 10 By flashing forward to McCandlesss death, Krakauer intensifies the drama of his story. He reminds us that McCandlesss adventure ends tragically. In addition, the author emphasizes the young mans connections to those whose lives he touched: friends Gallien and Westerberg, as well as MCandlesss relatives. The prior two chapters have emphasized McCandlesss commonalities with others who have sought adventure and solitude in the wild. This short chapter reminds us that, although it was not unique, McCandlesss story was noteworthy, newsworthy — it was covered not only in Alaska but in the national press. Chapter 11 This chapter asks more questions than it answers — and understandably, since the riddles it poses cannot be solved definitively. Are Christopher McCandlesss parents responsible for their sons death? Was his personality shaped by, or even inherited from, them? Could his parents have interceded and altered his behavior, thereby changing his fate? For that matter, what exactly was McCandless rebelling against, aside from middle class ennui? Also, wouldnt it have been more productive for him to have resumed his work on behalf of the homeless, hungry, or disenfranchised after college, instead of indulging his whimsical notions of (his own) survival? Chapter 12 Two factors emerge in this chapter that clearly contributed to McCandlesss flight into the wilderness — and his eventual death. First, Walt McCandless comments that Chris was good at almost everything he ever tried . . . which made him supremely overconfident. This bit of characterization goes a long way toward explaining McCandlesss bewildering lack of preparation for his Alaskan adventure. There is no evidence that he failed at much, if anything, during his childhood and adolescence, which may have exacerbated the hubris naturally felt by many young adults. As to why McCandlesss overconfidence found its outlet in a radical rejection of his parents bourgeois values — and his family altogether — the information that emerges in this chapter about his fathers double life could well have offered the motivation. Krakauer doesnt linger on this episode, but if nothing else, it seems to have provided the match that lit McCandlesss short fuse. Chapter 13 During the plane ride home with Chriss remains, his sister Carine eats every scrap of food the cabin attendants set in front of her. Soon afterward, however, she discovers she has no appetite and loses so much weight that friends think she has become anorectic. Chriss mother also stops eating, losing eight pounds. His father, Walt, responds the opposite way, putting on eight pounds. Though both compulsive eating and loss of appetite are not uncommon responses to stress and grief, it is hard not to see the McCandless familys food-related behaviors as connected to Chriss demise. It is as if Billie and Carine are identifying with him, feeling Chriss pain, while Walt is compensating for what killed his son — though none of them are doing what they do intentionally, or even consciously. Chapter 14 Up to this point in Into the Wild, author Jon Krakauer has maintained journalistic objectivity, or at least the appearance of objectivity. In this chapter he abandons that perspective. Note, however, that Krakauers integrity as a journalist is not compromised, since he is entirely up-front about the experiences he shares in common with his subject, McCandless. In fact, it would be more ethically suspect if Krakauer did not divulge that he had his own into the wild experience as a young man. Because of his candor, readers are able to take this into account when the author views McCandlesss activities with some sympathy. And as a result of reading this chapter and the one that follows, the reader moves closer to McCandless and his perspective. Not only Rosselini, Waterman, McCunn, and Reuss (as well as the Irish monks described) have shared McCandlesss impulses, but the author himself. Behavior that seemed utterly bizarre, at the start of Into the Wild, is becoming easier to conceive of with every successive chapter. Chapter 15 his chapter further develops the motif of fathers and sons, suggesting explicitly that sons often rebel against their fathers at the same time that they are powerless to resist paternal traits they have inherited. Clearly Krakauer believes that McCandless was driven to do what he did in large measure by his relationship with father Walt. And this is only part of what Krakauer believes he shared with McCandless. They also shared hubris. It is easy, when you are young, he writes, to believe that what you desire is no less than what you deserve, to assume that if you want something badly enough, it is your God-given right to have it. When I decided to go to Alaska that April, like Chris McCandless, I was a raw youth who mistook passion for insight and acted according to an obscure, gap-ridden logic. Which is not to say that Jon Krakauer believes his younger self to have been identical to Christopher McCandless in every respect. Krakauer says he wasnt as intelligent as McCandless and didnt possess his lofty ideals — but young Krakauer was also, crucially, a superior outdoorsman. Chapter 16 This chapter, the heart of Into the Wild, reconstructs McCandlesss climactic Alaska adventure, following him into the bush and observing his admirable survival skills. Although Krakauers book is an adventure story, Into the Wild is also a study in character, and Chapter Sixteen is no exception. McCandless is revealed in the moose episode to be highly ethical and deeply sympathetic; the reader cannot help being moved by the enormity of the young mans despair over wasting his kill. By the same token, McCandlesss lack of foresight and his hubris, apparent in a low-level way prior to this time, now yield consequences that will be fatal. He did not anticipate that melting snow would swell the bodies of water he crossed on his way into the bush. And his arrogant refusal to bring a map prevents McCandless from learning that, despite its increased size, the river is fordable upstream — another in a series of ironies that punctuate this book Chapter 17 The ironies multiply in this, the books penultimate chapter. The basket that Krakauer and his companions discover at the U.S.G.S. station has been secured by hunters to the side of the river on which McCandless camped so as to make crossing the Teklanika harder for outsiders. If hed known about it, the author writes, crossing the Teklanika to safety would have been a trivial matter. Because he had no topographic map, however, he had no way of conceiving that salvation was so close at hand. In another irony, McCandless was close to not only the abandoned gauging station but three empty hunting cabins, as well. Did he really go into the wild after all? Undoubtedly he was living in a hostile environment during the months he spent in Alaska, but some wouldnt call the area he inhabited the wilderness at all. Chapter 18 Did McCandless finally come to forgive his family, as evinced by the HAPPINESS ONLY REAL WHEN SHARED inscription he wrote toward the end of his life? Perhaps — but note that in all of his writings, there is nothing that explicitly reaches out to his parents or his sister, Carine. McCandless never acknowledges them, even to say goodbye. Note, too, that Krakauers theory on McCandlesss death, that it was caused by mold on wild potato seeds, is just that: a theory. It is not definitive. To some degree it is beside the point anyway, since one could argue that it wasnt so much starvation that killed McCandless as arrogance and shortsightedness.

Examining Property Management Information Systems Information Technology Essay

Examining Property Management Information Systems Information Technology Essay To investigation how a Hotel or Property Management Information System will help the Palma Rima hotel on their day to day running of the hotel. To identify the impacts of a Hotel/Property Management Information System. To identify how convenient it would be for the customers of the Palma Rima hotel if a Hotel/Property Management Information System is introduced. 1.3 Rational As we are in the 21st century, the researcher has been inspired to carry a research on the effectiveness of a Hotel/Property Management Information System, if introduced at the Palma Rima hotel The Gambia which does not have one, but still using the traditional way of taking reservation, checking in and out of guest, taking payment, marketing of the hotel etc. 1.4 Structure of Report The report will first introduce the Palm Rima hotels, methodology used to carry out the research, a literature review on Hotel/Property Management Information System (MIS) and will then analyse the data using relevant methods and interpret the findings presenting the report using methods and style appropriate to the audience. 2.1 Research Approach In designing a research case study, there is the need to determine the research approach to be adopted. Theories are part of a research process and the ability to develop such theories and their testing will only be possible after a research approach is determined. In an inductive research approach, theory will follow data. In this case study, the research will use an inductive approach so as to gain an understanding of Introducing a Hotel or Property Management Information System (MIS) at the Palma Rima Hotel in The Gambia. Inductive research approach as noted by Saunders et al (2007) is more than just making a cause-effect link between particular variables but also enables the understanding of the way in which humans interpret their social world. Since the research using inductive approach is likely to be particularly concerned with the context in which events occur (Saunders et al, 2007), this research will therefore look at the effectiveness of a hotel or property management info rmation system for the Palma Rima Hotel. The five points below summaries inductive research emphasis as noted in Saunders et al (2007): a close understanding of the research context collection of qualitative and quantitative data a more flexible structure to permit changes of research emphasis as the research progress a realization that the researcher was part of the research process Concern with the need to generalize This research case study will use the above mentioned stages to arrive at a conclusion of how effective it will be to introducing a Hotel or Property Management Information System (MIS) at the Palma Rima Hotel in The Gambia. The fact that concepts in this research case study are operationalised made it easier to use an inductive approach 2.2 Data Collection Methods Data collection is a time consuming process and also require enormous amount of tolerance. However, in this research case study, one method is employed to collect data and that was telephone interviews and was the only methods to be used to gather primary data. The researcher bought two international cards costing Five Pounds each to interview the front office manager at the Palma Rima hotel. 2.3 Research Methodologies Each methodology represents a different approach to evaluation. The fact that there are so many approaches in common no single methodology is the best. Which one will be most appropriate depends on the type of questions framed. Seale, J. K. (2003) 2.4 Primary Research Primary research is any type of research that you go out and collect first hand data. The researcher collected primary data through participant, observation, interviews and surveys. Driscoll, L.D. (2006) 2.5 Secondary Research Secondary research occurs when a project requires a summary or collection of existing data. As opposed to data collected directly from respondents or research subjects for the express purposes of a project, (often called primary research), secondary sources already exists i.e. The researchers will used previous research reports from tourism academic books and journals. 2.6 Qualitative Method   It is a research that consists of interviews, observations and questionnaires. The researcher found this method flexible to perform data collection subsequent analysis and interpretation of collected information. 2.7 Method of analysis The researcher will use interviews to have knowledge of how useful it will be to PalmaRima hotel to introduce a Hotel/property Management System (MIS) 2.8 Reliability and Validity The physical telephone interview has significantly increased the response to this research. The front office manager was asked to give his candid opinion about a Hotel or Property Management Information System (MIS). However, the questions asked were guided as such to avoid falsification and exaggeration of the fact that the Palma Rima hotel does not have a Hotel or Property Management Information System hence the methodology has clearly achieved a degree of reliability and validity. 3 Introductions The use of information technology in the hospitality industry has grown tremendously over the past 20 years. This journey has not always been smooth, but it has become clear that information technology is now a critical competitive weapon in the industry. Brotherton B (2003:110). Information technology was first used in the hospitality industry in the 1950s, when multinational hotel chains began experimenting with the developing field of computer science. As in most other industries, the majority of initials applications focused on accounting and automating repetitive and time consuming tasks. Software was borrowed from other industries on the assumption that it could be easily adapted for use of hospitality companies. However, such conversions were usually only partially successful and a large number of changes to business processes and procedures were often needed to accommodate the requirements of the computerized system. Moreover, the expense and technicality involved in both dev eloping and running systems made the use of computerization economical only for the largest companies. (OConnor, 1999). Tourism is a very information intensive activity. In few other areas of activity are the generation, gathering, processing, application and communication of information as important for day-today operations as they are for travel and tourism industry (Poon, 1993). Unlike durable goods, intangible and variable tourism services cannot be physically displayed or inspected at the point of sale before purchasing, as tourism services are normally bought before the time of their use and away from the place of consumption. Tourism products are therefore almost exclusive dependent upon representations and descriptions, i.e. information in print or audio-visual formats. Often these representations are made by friends and relatives, as well as the travel trade, rather than tourism principals or destinations authorities. Communications and information transmission tools are th erefore indispensable to the global marketing of the tourism industry. (Sheldon, 1997). 3.1 Brief Background of PalmaRima Hotel in The Gambia Palma Rima hotel is a 3 star hotel in The Gambia and was opened to guest in 1989 on an undeveloped part of the coastline, between the Senegambia and kotu resorts, and 340 metres to kololi beach. The initial accommodation of larger than average sized bungalows of 23 which were dotted among the palms and trees, each of 4 double/triple rooms with shower and bath, colonnaded veranda and fan or a/c unit (supplemented). These units are now accompanied by a bathing area tenement block comprises of 3 floors. Of its 60 rooms half overlook the sandy through road used cattle and locals alike and the other half overlook the lopsided cloverleaf shaped swimming pool. The pool itself is among the largest in the country and is surely among the most beautiful and equipped there are spacious sundecks with parasols, giant chess, a banana shaped childrens swimming pool area; a blue and mustard Andalucà ­a Bar; a late rite fountain; a raised bar; an entertainment section and wooden African statues. From the moon light night club, stone sided watercourses crossed 3 min-bridges enter the bird garden. 4 Literature Review 4.1 Management Information System (MIS) The principle aim of this system was to increase management effectiveness and efficiency by satisfying organisational information requirements. It commence in the 1970s and it used local data processing linked to information resources to support decision making, information system were used primarily to address the needs of internal management and co-ordination. Emphasis was also given to administration and clerical functions, as purely accounting or inventory management, while delivering added value to customers was a lower priority (Strassman, 1995; Gamble, 1994a). The strategic information system (SIS) used by hotels was to improve competitiveness by changing the nature or conduct of business; integrated ICT networks were used to achieve organisational strategic objectives, to enhance performance, and to co-ordinate activities across functional and business units line as well as to support interaction with external entities, in pursuit of competitive advantage. Personal computers enable managers to manipulate data and create their own managerial reports, statistics and follow up mechanisms by using standard and fairly user friendly spreadsheets and statistical packages. It also helps them to forecast, budget and plan, using past data and simulate models, enhancing their ability to undertake strategic decisions. (Robson, 1997; Peppard, 1993; Mc Gee and Thomas, 1988; Earl, 1988, Jackson, 1989; Wiseman; 1985) The introductions of the internet, intranet and the extranet have revolutionarized communication in the global hotel industry and enable multilevel integration and effective collaboration. It also supported both centralized and distributed computing to maximize the performances of available resources. However, this system is gradually altering the competitiveness of the hotels in the global market place and reducing the significance of location and size in the product delivery process. ICTs are used as indispensable tools for almost all business functions from production to market as it facilitate: Quick communication, Reliable and timely information transfer and retrieval, Integration of the different divisions within the organisation, Flexibility of product specifications, Sharing of information; and Achieving of common objectives. ICT offers the opportunity to target the market segment of one, i.e. each individual customer. This is only possible because ICTs support flexible and responsive value-added chains and allow consumers to repackage products through endless combinations. On the hand, ICT becomes instrumental for cost management in the industry and particularly for distribution and promotion costs. Organizations around the world have reduced their costs by reducing commission to intermediaries, by trading directly from their web page, or by paying lower distribution fees to electronic intermediaries, or by cutting commission levels and fees. In addition, redesigning processes and eliminating repetitive tasks reduced costs and increase efficiency. (Buhalis, 1998). Perhaps more importantly for tourism, ICTs support the newly important element in generating competitive advantage, i.e. time. The later not only assists organizations to share information internally and with partners, and thus maximizes their efficiency, but also allows consumers to interact constantly with tourism suppliers. Consumers can undertake entire transactions from their office or home suing the internet, on a 24- hour, 365-days a year basis. Instant confirmation and purchasing means that consumers can also maximize their own efficiency and as a result appreciate the competitive advantage of organizations based on time. Increasingly, consumers will be able to interact through mobile devices and interactive digital television, developing their capabilities further as they will be able to be connected instantly through simpler equipment and interface without having to log on to their computer. (Puhretmair et al, 2001; Zipf and Malaka, 2001) 4.2 Fidelios OPERA Hotel Property Management System Fidelio was found in 1987 in Munich and emerged as one of the leading and most innovative international system integrator for the hospitality industries. Changing the way hotels computerize and operate its software is adaptable to changing business requirements and integrates both the ongoing technological developments of industry standard computer and software systems and the organizational change experienced. Fidelio allows hotels and chains of any size and type, restaurants, cruise ships and catering and conference operators to computerize their operations and to integrate major industry software products through analysing individual requirements and appreciating their uniqueness. The latest Fidelio product is the OPERA Enterprise solution. The OPERA Enterprise solution is fully integrated suite of products consisting of modules that can be easily added or expanded allowing effective and easy deployment from smaller operators to global, multi-brand hotel chain environments. OPERA can be deployed in any size environment from a single property with just Front Office to a large, full service hotel with Sales Marketing, Catering, Revenue Management, Quality Management, BackOffice, and Material Management. In addition, OPERA Enterprise Solution offers products for a hotel chains corporate office that includes a central reservations system (CRM) for both centralized guestroom and function space sales, and an enterprise information system, the customer relationship management (CRM) specially designed for the hotel industry. The system is also design for the use of hotel bedroom key cards replacing the traditional keys for the guest bed rooms. The system is programmed to instantly cut a key for a guest on arrival and can be cancelled if lost as soon as possible. The key cards are designed in way that some hotels are using the same card to insert on the lift to operate, which an additional security for the hotels, because without a key card one cannot go up in the r ooms. The additional security is who ever last open the room can be traced if there is any problem. However it has its own problems, because it is so light in weight that guests always lost it. The OPERA Property Management System (PMU) is designed to scale according to the requirement of any size hotel or hotel chain. The OPERA Back Office is a powerful financial software suit that provides hotels with a fully integrated, flexible financial and eBusiness solution. The OPERA Reservation System (ORS) manages the hotel inventory efficiently as it is integrated with the OPERA Property Management System and OPERA Sales and Catering system. The system emulates traditional CRS functionality. While at the same time integrating the bold new technologies shared in the OPERA Enterprise Solution. Including system access via web client or any Java enabled browser. With the power of the internet, ORS is easily deployable and globally accessible. The OPERA Revenue Management provides both property based and centralized yield management and is interfaced with the OPERA Sales and catering System to analyse the value of particular group business and maximize revenue. This system registers a ny consumptions made by guest from the mini bars in the rooms and will automatically add to the guest bill. The same goes for the restaurant as well, the restaurant staff will make put all bills through the system and a charge will be made to the guest main bill. The Customer information system collects and manages guest, travel agents, source group and company profile information from designated hotel properties in a centralized database. Guest stays with detailed revenue information are also collected. The system includes a whole range of interrelated modules, including, Opera Property Management System Opera Sales Catering Opera Back Office Opera Revenue Management System Opera Central Reservations System Central Reservation System (plus web engine) Opera Quality Management System Opera Materials Management System Opera Palm Customer Information system Enterprise Information System All of these are interrelated and interconnected, enabling hotels to use the system internally, (Intranet), externally with partners (extranet) and as a window on the world (internet). Buhalis D, (2002: 19). However, these few points are to be remembered when a hotel is operating using the OPERA system as system can fail at any time. Local backups need to be made by local staff and stored offsite. Web based and local based inventory need to synchronize regularly Local hardware to be maintained including UPS and air conditioning 4.3 Distribution of Information The industrys use of technology has moved beyond one of merely controlling operations towards a more strategic role. However, a variety of challenges still remain if the industry is to maximize the benefits it can potentially gain. The greatest lies in the effective use of the data collected during the day to day operations. Customer relations management (CRM), is a strategic orientation of offering individual services to guests based on their relationship with the hotel, is widely regarded as the managerial tool to achieve this kind of differentiation. Almost since the beginnings of the industry, luxury hotels have maintained comprehensive records of the preference and spending habits of their of their most frequent guests, known as history systems, such information systems were originally maintained on manually updated paper index cards and use to provide the exceptional personalized service for which such hotels were famous. (OConnor, 1999). The growth in the use of hotel computerized systems means that most of the guests transactions are now being recorded in electronic format. Developments in communications means that such data can be collected and consolidated, allowing a central database to be updated automatically as guest transaction occur. As a result, instead of just storing the guests name, c ontact details and basic information on their aggregate spending to date, there is an increasing trend towards full-folio storage, where details of each individual transaction are added to the central data warehouse for subsequent analysis. This potentially allows an accurate, in-depth picture to be built up of each guests likes and dislikes, which could subsequently be used to provide a more personalized service. This could be done across multiple units, increasing the consistency of service and the value of the brand. The database can also be analysed for patterns, both at the individual guest and aggregate levels- a process often referred to as data mining (IBM, 2001). For the individual guests. This should result in more closely customized offers than perhaps actually interest them instead of the usual mass market junk mail. Taking such a one to one marketing approach is acknowledge bringing benefits in term of lower costs and increasing customer loyalty. Hotel companies such as Starwood, Bass and Hilton are leading examples of the successful use of such database marketing techniques. Each uses analysis of their corporate database to improve the targeting of marketing and sales efforts, resulting in increased response rates and reduction in the costs of direct marketing (OConnor, 2001b). 4.4 Supply Chain Management A review of various trade journals suggests that electronic commerce (e-commerce) required a new business model that allows lodging companies to proactively gather the necessary intelligence for understanding customers expectations in real time. By combining these two objectives, a hotel company can gain a powerful position and differentiate its lodging service from those offered by market competitors. Such an approach can be accomplished by implementing technologies to the supply chain by integrating front end applications such as customer relationship management with back office activities such as e-procurement (Turban et al, 2002, p.656). A complete e-commerce model for SCM combines both the front end and the back end systems as shown in Fig. 1. E-commerce offer enormous business opportunities to increase revenue while reducing operating costs. The complimentary between e-commerce and SCM also has been supported by many scholars (Corsi and Boyson, 2003; Frohlich and Westbrooke, 20 01; Gurau et al., 2001; Lancioni et al., 2003; Skjott-larsen et al, 2003). However, studies in the tourism and hospitality industry have primarily focus on customer perspective (Heung, 2003). Front-end applications of e-commerce have been widely used in the lodging industry but not much has been explored on the back-end system or the operation side. SCM has been defined by (Cooper, 2000 Lambert et al., 1998) as the integration of key business processes from the end user through original suppliers that provides products, services and information that add value for customers and stakeholders. (Lambert and Cooper, 2000, p.66). For the lodging industry, the SCM concept or philosophy has been practiced to certain extend. The Aberdeen group (2000) characterized the US hotel sector as a highly fragmented industry, representing more than 50,000 hotel properties that purchased from more than 10,000 suppliers. With such fragmentized network vulnerable to the inefficient control of purchasing procedures, the lodging industry is facing significant challenges for managing procurement practices. To take on these challenges, the first step is to understand the core of SCM in the context of the lodging business. 4.5 The Procurement Process Another that has attracted much attention, due to its potential for creating efficiency gains, is that of procurement. Here focus on IT that enables external integration with partners in the value chain, rather than narrowly focusing on automated internal operations. Traditionally the hospitality sector has had an inefficient purchasing process. Multiple units, fragmented supply chains and inefficient business processes all adversely affected the purchasing process by creating inefficiencies and increasing costs. In general, unit level staff managed procurement, and there was a high frequency of low value orders to multiple suppliers, which resulted in high administrative costs. Even where contracts existed for specific products, the unpredictability of hospitality operations meant that Maverick purchases from unapproved vendors were, and still are, common, further increasing costs. Using technology to facilitate the purchasing process over-comes many of this problems while potential ly creating some others. By digitalizing the processes involved in purchasing, great efficiencies can be achieved when sourcing, specifying, ordering, tracking deliveries of and paying for, purchases. In effect e-procurement involves electronically managing the entire purchasing process from product identification through requisition to payment. The process requires extensive and accurate performance data. Not only will an e-procurement solution help to capture aggregate purchases by purchased product codes, but will also help to chronicle the derails in a suppliers performance record including delivery and quality level performance. 4.6 Communicating Information All telecommunications (telephone, telex and fax) have been used extensively throughout the tourism industry worldwide. Although telephone conversation is a personal and direct way of communication, linguistic problems, time zone differences and its prohibitive cost limit its international usage. Telex for years the most prominent communication method and has contributed greatly to communications in the tourism industry. As transmits text reliable and inexpensively without requiring the simultaneous availability of sender and receiver, it has been extensively used especially in regions with inadequate telephone networks. However as computer communications and faxes prevail, the telex is limited to communication with developing world countries with unreliable telecommunications infrastructures and it is gradually being transformed into a computer based system using a different communication network. The commercial introduction of the telefax in the 1980s allowed the transmission of im ages over phone lines and enhances the efficiency of tourism operations significantly. Although its operational is the same as transmission of readily available documents and graphics. Fax technology does not require technical skills or the simultaneous presents of sender and receiver, and therefore has penetrated the tourism market place very efficiently (Beckman, 2001). In the pre-internet era, Electronic Data Interchange (EDI) used computer net-work to enable computer file interchange of standard transaction documents such as invoices bills or purchase orders between organizations. EDI transmits structured transactions with distinct fields, such as transaction data, amount, sender and recipients name. These assist organizations in exchanging information, order and invoices without human involvement. In tourism, for example, this can be used for travel agencies to transfer bookings to a tour operators suppliers. Invoices can be directed backwards and payment receipts can be generated automatically by the system. EDI therefore enhances communication efficiently and reduces labour transaction costs and encourages firms to continue doing business with their partners. Although EDI is still used for large amount of transactions mainly between large organizations, transactions and interchanges on the internet have replaced EDI with extranets and have also enable smaller players to take advantage of the efficiency that networking provides. (Laudon and Laudon, 2002; Reynolds, 1992) 5 Findings and Analyses This chapter will give the synopsis of the data collected from the interviews and later give discussions in relation to the research questions 5.1 Management Information System (MIS) Because the PalmaRima hotel does not have the Property Management System the hotel lacks a local data processing linked to information resources to support decision making, information systems are used primarily to address the needs of internal management and co-ordination. As there is no computer at the reception it makes it difficult for the front office manager to manipulate data and create his own managerial reports, statistics and follow up mechanisms by using standard and fairly user friendly spreadsheets and statistical packages. 5.2 Fidelios OPERA Hotel Property Management System In response to this point, it is noted from the data collected that all reservations, checking in and out guest, Marketing, Catering, Revenue Management, Quality Management, BackOffice, Material Management are all done manually. 5.3 Distribution of Information The growth in the use of hotel computerized systems means that most of the guests transactions are now being recorded in electronic format. Developments in communications means that such data can be collected and consolidated, allowing a central database to be updated automatically as guest transaction occur. This is not happening in the case of the PalmaRima hotel, which makes it very difficult for the front office to get their repeat guest profiles. 5.4 Supply Chain Management Based on the research the PalmaRima hotel cannot implement technologies to the supply chain by integrating front end applications such as customer relationship management with back office activities such as e-procurement. The Aberdeen group (2000) characterized the US hotel sector as a highly fragmented industry, representing more than 50,000 hotel properties that purchased from more than 10,000 suppliers. With such fragmentized network vulnerable to the inefficient control of purchasing procedures, the PalmaRima hotel is facing significant challenges for managing procurement practices. To take on these challenges, the hotel first step is to understand the core of SCM in the context of the lodging business. 5.6 The Procurement Process Using technology to facilitate the purchasing process over-comes many of this problems while potentially creating some others. By digitalizing the processes involved in purchasing, great efficiencies can be achieved when sourcing, specifying, ordering, tracking deliveries of and paying for, purchases. Not only will an e-procurement solution help to capture aggregate purchases by purchased product codes, but will also help to chronicle the derails in a suppliers performance record including delivery and quality level performance for the Palma Rima hotel 5.7 Communicating Information Computer communications and faxes prevail, the telex is limited to communication with developing world countries with unreliable telecommunications infrastructures and it is gradually being transformed into a computer based system using a different communication network. (Beckman, 2001). Based on research the PalmaRima hotel communicates internally by forms only but by introducing the MIS they will benefit by using the intranet to communicate internally and would be a great help to communicate externally by extranet especially to suppliers. 6 Conclusions In other for the hotels to strengthen the organisations business initiatives and maximise profit, they need to overcome the obstacles presented its legacy technology system. In the case of PalmaRima hotel they realised that their manual reservation system becoming more and more ineffective, primarily resulting in loss of financial controls and staff productivity. As a result, the way we live and work in most societies around the globe has been significantly altered. Automated industrial production has enabled a greater total output as well as better planning and quality control. Over the last few decades, the progress in information technology has revolutionalized both the global economy and enterprises. The development and application of computerised systems has accelerated rapidly and enabled their use in a wider range of functions and activities. Technological developments have also introduced a wide range of new tools for the strategic and operational management of organisations. Increasingly technological convergence integrates software, hardware and net ware and supports inter-operability and interconnectivity. In addition, the integration of the internet, extranet and intranets enables organisations to interact dynamically with different actors and stakeholder. The PalmaRima hotel can enhance their performance by empowering their strategic marketing and management efforts through supporting their functions with advanced ICTs. This will enable them to improve their networking and ultimately to improve their virtuality. Technological change alters jobs, creates new skills, makes occupations obsolete, and revises what employees need to learn and be trained to do. Sometimes, new technologies require new job designs. Technology can also be used for recruiting, training and maintaining database for employees. E-recruitment is b eing used by a lot more companies now, sinc